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About Us – Heating and Air Service Cleveland TN

We Promise:

Respect

Our drug free technicians are trained, skilled, have great attitudes and take pride in their workmanship. They will NOT smoke or swear in your home and will work cleanly and courteously. They also will answer any questions or concerns.

Same Day Service

Any system installed by Springdale Heating & Air that is still under warranty and has been properly maintained will receive a response for service the SAME DAY you request it. We will diagnose your problem within 24 hours. If we do not keep our promise, we will put you up at a local hotel.

Comfort

We guarantee that when the system we installed is properly operated and maintained in accordance with the operation manual, the system will perform to your specified comfort level. If the system cannot achieve the comfort temperatures, we will replace the system at no additional charge to you.

No Surprises

You don’t have to worry about being quoted one price and then asked to pay for something extra that you had no idea you even needed. The deal you make today is all you pay. If our consultant leaves something out, it becomes our responsibility to cover it at no additional cost to you.

Utility Savings

We promise to install your system in such a manner as to optimize savings on your heating and cooling costs (typically 20% – 40%).

Money-back Guarantee

If, after we install your new system, you are not completely satisfied with its performance, we will work with you and make the necessary adjustments until you are satisfied – at no charge to you. If you are still not happy, up to one year after the installation, Springdale Heating & Air will remove the system and refund your complete investment. This is how confident we are about our products and services.

No Lemons

If the compressor in the air conditioner fails twice in the first five years, we will install a completely new unit. If the heat exchanger in your furnace fails in the first 10 years, we will install a completely new furnace.

No Messes

The nature of what we do makes a mess. However, we never leave a mess. Even if we’re coming back the next day, we clean up before we go home. That’s our promise to you.